Clinic Case Manager Operations Manager
Location: Boulder Colorado
Description: Clinica Family Health Services is at present looking to employ Clinic Case Manager Operations Manager right now, this position will be placed in Colorado. More details about this position opportunity kindly see the descriptions. Duties:
- Day-to-day direct supervision/coaching of Medical Records, and case managers, including hiring/firing authority and performanc! e appraisals.
- Orientation, education and training of new site staff in non-clinical activities (assisted by HR)
- Set up training activities for staff, assuring pods are off schedule to receive training as needed and facilities are available.
- Creates and maintains a productive working relationship with the site BHPs to effectively co-manage the Case Managers.
- Manage the group visit program, assuring that groups are efficient and effective.
- Facilitate the Group Visit Committee for improved and well functioning group visits.
- Create and maintain CM schedule to assure appropriate site and group visit coverage.
- Conduct and/or oversee weekly, biweekly, and monthly audits on case management procedures, encounters and goals related to performance and health outcomes.
- Manage the operational portion of PN+ program, including staff performance and billing.
- Coach CM staff on meeting goals related to patient ! health outcomes.
- Develop and implement case managemen! t related procedures and training.
- Coach staff on issues related to high stress and emotionally sensitive job responsibilities.
- Manage facility, assisted by Purchasing/Facilities Coordinator. Manage all administrative and clinical equipment maintenance and repairs. Coordinate resolution of IT and phone problems with IT staff.
- Assure that basic information technology support is available at the site level.
- Primary contact for Pharmacy, Finance, HR, IT and other Department assuring that site-level department wide functions are handled appropriately.
- Develop and implement operations related procedures and training.
- Oversee all administrative tasks associated with the VFC, CLIA, OSHA, CWCCI and other programs, including managing injectibles and immunizations.
- Conduct and/or oversee weekly, biweekly, and monthly audits on operating procedures, encounters and charts.
- Conduct bi-annual site safety inspection a! nd safety drills.
- Verify and authorize time and attendance as authorized.
- On-site safety officer.
- Oversee that building orientation is administered for all new staff, visitors and volunteers.
- Writes up and follows up on all incidents that are operational in nature.
- Partners with Nurse Team Manager to assure high functioning teams and systems.
- Attends and actively participates in meetings as assigned.
- Reserves conference rooms as requested by staff.
- Interacts with vendors and visitors as required.
- Coordinates with Nurse Team Manager to schedule alternative visits.
- Actively seeks out initiatives for quality improvement.
- Work closely with CD and NTMs to maintains a safe work environment.
- Other duties and responsibilities as assigned by clinic leadership.
Knowledge, skills and abilities - Ability to flourish in a team management system. Sensitivity to low income, ethnic minority community. Excellent problem solving skills. Proven leadership skills. Coaching skills. Bilingual Spanish preferred, not required.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Clinica Family Health Services.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Fri, 20 Sep 2013 20:20:12 GMT