Description
Located on Hillsborough Street, across adjacent to the iconic Memorial Bell Tower at North Carolina State University, the Aloft Raleigh hotel’s vibe is consistent with the youthfulness and vibrancy Raleigh is known for. From its sassy rooms with modern flair to its social WXYZ bar and remix lounge, a stay at Aloft Raleigh cannot be matched. The 135-room hotel is minutes from Downtown Raleigh, Raleigh-Durham International Airport, and District Village.
The Aloft Raleigh is looking for an enthusiastic Lobby Attendant to provide excellent service to our guest. The successful candidate will ensure that our guests have a memorable experience by delivering quality service to exceed our guest expectations. The candidate will perform a combination of duties including but not limited to:
Responsibilities
- Vacuum, mop, and clean all public areas including bathrooms, lobbies, meeting space, guest corridors, vending areas, stairwells, landings, elevators, etc. and replenish supplies according to standards.
- Clean windows and light fixtures in common areas, replacing bulbs as needed
- Empty wastebaskets and transport other trash and waste to disposal areas
- Clean all exterior areas to remove trash and cobwebs
- Record and report all maintenance work order requests as identified in public areas
- Participate in deep cleaning projects
- Occasional assist with refreshing guest rooms and delivering items to guest rooms per their request
- Maintain well-stocked supplies in public bathrooms
- Consistency creates a positive guest experience.
- Cover light laundry duties to assist dept. and other duties as required by management team
Requirements
- Ability to communicate in English with guests and staff
- Positive interpersonal skills; excellent customer service skills
- Frequently lift or carry up to 10-50lbs
- Standing or walking for long periods of time
- Work a varied schedule to include evenings, weekends, and holidays - PM shift needed
BONUS POTENTIAL: After the successful completion of 60 shifts worked you will be eligible for a $200 bonus!!
ABOUT TBC HOTELS
As a part of The Bernstein Companies, TBC Hotels has a long history of building lasting and meaningful relationships with associates, guests, partners, and the community. In accordance with this, TBC Hotels was honored to receive consecutive Washington Post Top Workplace Awards in 2018, 2019 and 2020.
The Bernstein Companies is one of the oldest commercial real estate firms in Washington, D.C., and purchased its first hotel in 1982, thus entering the hospitality industry. Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States.
Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about their actions are critical to who TBC Hotels is and how we operate.
Relationships, Integrity, Legacy, Entrepreneurial Spirit, Hospitality
Qualifications
Behaviors
Preferred
Motivations
Preferred
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