Assistant Director, Community Services

byAdmin -2:33 AM

0

Assistant Director, Community Services Job City of Glendale, AZ Glendale, AZ

Description

Performs complex administrative and managerial functions to assist the Department director in planning and directing the operations of the Community Services Department to ensure optimal performance, alignment to the City’s strategic objectives, and to elicit maximum employee engagement and productivity. The Community Services department is responsible for a diverse array of resident-centric programs and services including library services, community engagement, crisis assistance, housing programs, community development investments, homeless services, and active case management programs.

Join our Team where you will enjoy a generous benefits package including:

Leave Accruals

Vacation: 17 days annually, up to 24 days annually based on years of service
Holidays: 11 paid holidays per year
Sick Leave: 14 days per year

Retirement- Arizona State Retirement System

Mandatory employee contributions of 12.29% are matched by the City.

Medical

Three options administered by Blue Cross Blue Shield Arizona. The city contributes $1,000 annually to Health Savings Account when high deductible health plan is selected.
Healthcare Cost Reduction incentives up to $360/year are available to participating employees.
Comprehensive Employee Wellness Program.

Dental

Two options administered by Delta Dental

Vision

Administered by United Healthcare

Life

City paid life insurance equal to annual salary rounded to nearest thousand.

Essential Functions

1. Plans the activities and direction of assigned divisions, programs, services, or projects.
2. Manages highly complex special projects, negotiates contracts, and oversees contract/vendor performance for assigned areas.
3. Prepares long-range strategic plans, capital plans, and master plans.
4. Prepares comprehensive technical, feasibility, and administrative reports and studies.
5. Implements and evaluates department policies, procedures, projects, and programs to ensure optimal performance and appropriate internal controls and compliance with federal, state, or local regulations or other applicable rules or requirements.
6. Directs research and studies related to internal management, operational objectives, or community needs and service gaps.
7. Plans, implements, reviews, and manages performance of departmental short and long-term goals including effectiveness and cost efficiency of programs and services.
8. Champions the values of the organization through exemplary leadership and accountability with a focus on superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
9. Seeks opportunities for new grant funding to support programs and services, prepares and recommends grant applications.
10. Develops and strengthens strategic partnerships with other agencies and community stakeholders to collaborate on solutions to address complex problems facing the department and community.
11. Represents the City and department at public meetings and with other agencies.
12. Analyzes and interprets data, research, and trends to identify relevant or emerging practices or solutions.
13. Analyzes federal, state, and local regulations and legislation for impacts on programs and services.
14. Develops materials for presentation to Director, City Management, Advisory Boards, City Council and the public.
15. Supervises staff as assigned including hiring, assigning work, establishing goals, evaluating performance, and resolving issues related to the assigned functional areas and direct reports.
16. Serves on various interdepartmental project groups, special projects, and task forces.
17. Acts in the absence of the Director attending meetings, making decisions, and providing department leadership and accountability.
18. Seeks out relevant professional training and knowledge to advance the department’s programs and services.
19. Responds to media, citizen, partner, or public information requests.
20. Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Bachelor's degree in business, public administration, political science, urban studies, community development, or a related field and five (5) years of progressively responsible managerial experience in comprehensive programs involving urban planning, community development, housing development, neighborhood facilities' management, human services, or social services programs, including three (3) years of supervisory experience. Master's degree preferred.

Knowledge of:

Principles, practices, and innovations in public administration, community and human services administration, or urban planning

Federal grant program administration including U.S. Department of Housing and Urban Development and U.S. Department of Health and Human Services programs

Municipal finance, budgeting, and internal controls and compliance

Research techniques, methods, and procedures

Principles and practices of statistics with particular reference to the application of financial and operating statistics

Principles and practices of supervision and personnel administration

Principles and practices of project management, strategic planning, and organizational performance

Ability to:

Performs a broad range of supervisory responsibilities over others

Analyze, interpret, and report research findings; recommend and take appropriate action
Tailor communication for the intended audience

Communicate effectively orally or in writing with customers, clients, and the general public by telephone or in a face- to-face, one-to-one or group setting

Understand community and social conditions to determine needs Prepare clear and concise reports

Observe, compare, or monitor data to determine compliance with prescribed operating or safety standards

Work at various sites (indoors and outdoors) as necessary

Establish and maintain effective working relationships with other City employees, government officials, other city department, citizen groups, community leaders, business representatives, non-profit agencies, contractors and the general public.

Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Success Factor Classification Level - Managerial

Factors

Personal Accountability & Integrity

Takes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures. Earns others’ trust and respect through consistent honesty and professionalism.