Hotel Coordinator [United States]

 MyKey Global Accommodations is looking for a passionate Hotel Coordinator to join our team!

Working within MyKey Global Accommodations, you will be a part of an exciting, fast-growing technology-enhanced vendor management solution serving the insurance industry, helping people with emergency accommodations in times of need.

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This is a remote work opportunity within Canada.

The ideal candidate will be an enthusiastic self-starter who is eager to learn new our very own platform and help people in times of need. This is an important position within our corporate family!

As a Hotel Coordinator, you will:

• Handle incoming and outgoing customer service calls, text messages, and emails.
• Data entry and initial contact with insureds for incoming hotel placements.
• Secure hotel reservations for insureds in a timely manner
• Manage reservations from start to finish while handling extensions, room switches, hotel changes, etc.
• Self-motivated team player, strong communication skills, and attention to detail are a must.
• The ability to prioritize and diligently follow up with customers.
• Problem solving hotel and insured concerns regarding placement.
• Work reports and follow up with insureds and insurance adjusters daily.
• Provide training support to incoming employees.
• Provide coverage for other Hotel Specialists as needed.
• Other duties as assigned.

Why Choose MyKey?

• The industry is fast evolving - and so are we!
• There is unlimited room for growth within our company!
• You will gain a corporate family!
• Every single day you will be making a positive impact for those who need it most!

MyKey Global Accommodations is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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