Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Opportunity:
Four Seasons is currently looking for a Hotel Manager
Essential function of the job:
General:
- Role model of Evolve Leadership Behaviors, inspirational and motivational leader with excellent emotional intelligence
- Ability to develop Operational leads for career growth and next steps while influencing operational excellence in hotel through divisional and department head performance.
- Ability to deliver exceptional experiences in a market with considerable competitive supply growth.
- Presence in the operation will be critical to build engagement with staff, guests and members.
- Project management skills/experience will be important to navigate short and long-term operational project initiatives and upcoming planned renovations.
- Must have strong Food & Beverage knowledge and experience due to upcoming restaurant renovation. Will be most senior leader overseeing Food and Beverage.
- Out of the box thinker as creativity is key to successful activations.
People:
- Emotionally intelligent leader able to connect with staff at all levels is essential to attracting and retaining talent.
- Demonstrates a commitment to DIB efforts, effectively listening for understanding and enhancing the culture.
- Importance of continuing a strong history of producing talent for the company while attracting new talent.
- Modern workplace considerations such as wellness, life balance and flexibility are important in the tech centric employment environment.
Product:
- Proven track record in improving overall Guest Experience Score as this is a big focus for the hotel
- Ensure relationships with guests and patrons are exceptional
- Establish a relationship with heavy base of return guests and VIPs.
- Passion for product and service innovation are necessary in support of performance targets. Key to this will be elevating guest experience through creative programming while maintaining position as luxury leader.
- Ability to relate to younger demographic including successful tech leaders and entrepreneurs.
Profit:
- Strong business acumen is essential for developing trust and support from ownership.
- Slow market recovery post covid, thus creativity to find and deliver on new revenue opportunities is key. Collaboration with Director of Marketing and Sales team is essential
- Ability to collaborate with ownership to align with Four Seasons goals and principles.
What to Expect:
- Salary Range: $185K to $200K
- Be part of a cohesive team with opportunities to build a successful career with global potential.
- Fully paid for medical, dental, and vision insurance for employee and plus one.
- Holiday, vacation, and sick pay.
- 401k participation with a company matching program.
- Complimentary stays at Four Seasons worldwide (subject to availability).
- Free employee meals prepared by the culinary team.
- Complimentary dry cleaning of employee uniforms.
- Free employee parking
